What is the check-in and check-out policy at Swissotel Al Maqam Makkah?
Check-in is at 16:00 and check-out is by 12:00.
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SWISSOTEL AL MAQAM MAKKAH
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Key details
About the Hotel
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, 21955,
- Steps from Masjid al-Haram
Great
8.7
8.6
4.8
Standing approximately a 5-minute walk from the Abraj Al Bait Mall, the luxury Swissotel Al Maqam Makkah Mecca hotel enjoys a prime location in the very heart of Mecca. Located around 6 km from the massive Masjid al-Haram Mosque, the 4-star hotel faces the city and features a shared lounge, various recreational opportunities, and a hair salon.
Location
This 47-storey hotel is nestled in the Ajyad district of Mecca, right around the corner from the restaurant Simit Sarayi. Guests staying at the Swissotel Al Maqam Makkah Mecca will find themselves about 10 minutes by car from the 3435-sq-metre Al-Zaher Palace Museum.
The cubical Kaaba Shrine lies 7 km away.
The property is located fairly close to Al Haramin "Mina 1 " train station, while Jabal Omar 8 bus stop is just 10 minutes' walk away.
Rooms
There are 1624 rooms at the Swissotel Al Maqam Makkah, each of them has air conditioning, as well as entertainment amenities such as a flat-screen TV with satellite channels. The rooms are equipped with a private bathroom. Bathrooms include a separate toilet and a shower, and such comforts as a hair dryer and bath sheets.
Eat & Drink
The hotel has the à la carte restaurant where guests can sample examples of international cuisine. The coffee bar will set you up nicely for enjoying your stay.
Leisure & Business
Swissotel Al Maqam Makkah hotel also features wedding services.
“This hotel distinguishes itself with views of the Kaaba, and its location within the Abraj Al Bait complex simplifies access to Masjid Al Haram and on-site shopping. Vast dining options accommodate large groups, while guest rooms provide comforts with twenty-four hour room service. I think it's a practical choice for families and pilgrims prioritizing convenience and proximity to holy sites.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Classic Quadruple Room Partial Haram View2 persons34 m²4 Single bedsAir conditioningShowerroom details
- Classic Quadruple Room2 persons34 m²4 Single bedsAir conditioningShowerroom details
- Classic Quadruple Room Partial Kaaba View2 persons34 m²4 Single bedsAir conditioningShowerroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Swissotel Al Maqam Makkah offers a delightful culinary experience featuring international flavors in two exquisite dining venues. Guests can enjoy the vibrant atmosphere of Al Khairat restaurant and unwind at the serene Masharif tea lounge, both perfect for family gatherings or casual encounters overlooking the holy city.
Swissotel Al Maqam Makkah Location
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, 21955,
Explore Mecca
Nearby Activities and Dining
Abraj Al Bait Mall
2 minutes' walk
A premier shopping destination featuring various brands, dining options, and entertainment facilities just steps from your hotel.
Clock Tower Museum
2 minutes' walk
Showcasing the history of Makkah, this museum features artifacts and exhibits focused on the Islamic heritage and the Clock Tower.
Saqqaf Palace
10 minutes' drive
An impressive historical site featuring traditional architecture and rich cultural significance in the heart of Makkah.
Zamzam Well
65 minutes walking
A holy well that holds historical significance in Islam, offering visitors a chance to experience its spiritual ambiance.
UmrahLimo
10 minutes' walk
Luxury transportation service for Umrah pilgrims, providing easy access to holy sites and comfortable travel arrangements.
Raffles Spa
40 minutes' walk
A serene wellness retreat offering massages and treatments, perfect for relaxation after a busy day exploring Makkah.
Simit Sarayi
1 minute' walk
A cozy café known for its delicious Turkish pastries and sandwiches, ideal for a quick snack or light meal.
Al-Qasr Restaurant
10 minutes' drive
Offers a variety of authentic Middle Eastern dishes in an elegant setting, perfect for family and group dining.
Abraj Al Bait Towers
4 minutes' walk
An iconic landmark with spectacular views and cultural exhibits, a great spot for families and photographers alike.
KFC
40 minutes' walk
A family-friendly fast-food venue known for its fried chicken and casual dining atmosphere.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of SAR 65 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Urdu
Number of floors:
47
Number of rooms:
1636
Former name
swissotel al maqam - tower f
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Friendly staff
Prime location
Elegant design
Fast checkout
Full Kaaba view
Cons
Electricity shortage
Slow room service
Small washroom
Guest reviewsbased on 7253 reviews
Alex from Canada
Single
Classic Twin Room City View
3 nights in November 2025
|
Reviewed: February 10, 2026
8.7/10
convenient and comfortable stay
convenient location short walk digital key smooth checkout
i found the location convenient. it was only a short walk to the haram (very important for prayer times). the room was clean, and i especially appreciated the digital key feature. checkout was also smooth, which saved a lot of time.
the elevators were somewhat busy, which sometimes caused a slight delay in getting to the ground floor (particularly during peak prayer times).
Dining
9/10
the breakfast buffet included many options. i found numerous items to choose (a good spread). the variety ensured there was something for everyone.
Service
9/10
the staff provided prompt room service. i appreciated their responsiveness to requests (like extra water). housekeeping kept my room very clean.
Rooms
8/10
the room had a good view. it included all necessary amenities (such as a mini-fridge). the bed was comfortable, and the overall ambiance was relaxing, helping me unwind after long days.
0 Helpful
|
Alex from United States
Family with children
Junior Suite City View
3 nights in November 2025
|
Reviewed: January 28, 2026
7/10
quick check-in smooth check-in cute concierge friendly concierge arabic coffee surprise gift first aid basic service blood pressure monitor medical equipment medical assistance unavailable help
I appreciated the quick check-in. It was really smooth. The concierge service by Ibrahim KSA was especially cute. Bashaer surprised us with sweets and Arabic coffee. It was a kind gesture.
The hotel did not have basic first aid services available, I found that surprising. They did not even have a blood pressure monitor. When my daughter fainted, the staff informed me that no medical assistance or equipment was accessible.
0 Helpful
Alex from United States
Single
Classic Twin Room
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10
spacious room athan sound quick service
the room was spacious. i loved hearing the athan and salaah directly in my room. service was quick whenever i needed something.
the hotel was super busy , breakfast options were basic.
0 Helpful
Alex from United Kingdom
Family with children
Junior Suite City View
5 nights in November 2025
|
Reviewed: November 27, 2025
6/10
acceptable hotel
amazing location efficient staff elevators system dated hotel missing first aid medical assistance
the hotel location was close to the haram, and that was good. eiman from reception was really good i saw. she proceeded with early check-in without me even asking her for it. splitting elevators into two sets for levels 1-25 and levels 26-48, this is genius i tell you. it cuts waiting times drastically.
the hotel is very dated i think. also, the hotel does not provide basic first aid services it appear. there was not even a blood pressure monitor available, what a pity. my daughter fainted here but the hotel have no medical assistances to offer. unbelievable!
0 Helpful
Show more reviews
FAQs
About Swissotel Al Maqam Makkah
How far is Swissotel Al Maqam Makkah from the nearest airport?
The hotel is 100 km from King Abdulaziz International Airport.
Is parking available at Swissotel Al Maqam Makkah?
Public parking is available on-site for 250 SAR per day.
What are the dining options at Swissotel Al Maqam Makkah?
On-site dining is provided at the Al Khairat restaurant and the Masharif tea lounge, featuring international and oriental cuisines.
What amenities are included in the rooms at Swissotel Al Maqam Makkah?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and coffee/tea making facilities.
What languages do the staff at Swissotel Al Maqam Makkah speak?
The staff are multilingual, proficient in English and Arabic.
What notable landmarks are near Swissotel Al Maqam Makkah?
The hotel is located near Masjid Al Haram, Jabal Al-Nour, and Jabal Thawr.
How can guests access Masjid Al Haram from Swissotel Al Maqam Makkah?
The hotel has direct access to Masjid Al Haram from Ibrahim Al-Khalil street and Tunnel entrance in B2.
What is the nearest public transport option from Swissotel Al Maqam Makkah?
The nearest bus stop is Ajyad 2, located about a 5-minute walk away.
Does Swissotel Al Maqam Makkah offer breakfast?
Breakfast is available for an additional charge of 65 SAR.
What type of environment does Swissotel Al Maqam Makkah provide?
The hotel features a family-friendly and luxury atmosphere suitable for Muslim pilgrims.
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