What is the check-in and check-out policy at Swissotel Al Maqam Makkah?
Check-in is at 16:00 and check-out is by 12:00.
SWISSOTEL AL MAQAM MAKKAH
Key details
About the Hotel
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, 21955,
- Steps from Masjid al-Haram
Great
8.7
8.6
4.8
Offering air-conditioned rooms and Wi-Fi in public areas, the luxury Swissotel Al Maqam Makkah Mecca hotel is approximately 6 km from the massive Masjid al-Haram Mosque and within a 10-minute drive of the historic Al-Zaher Palace Museum. Located in the immediate vicinity of Abraj Al Bait Mall Towers, the 4-star hotel overlooks the city and invites guests to have a drink at a coffee bar.
Location
This 47-storey hotel lies in the Ajyad district of Mecca, within an 8-km distance of Al Haramin "Mina 1 " train station. The Swissotel is 1 km away from the centre of Mecca.
The location will allow you to be about 15 minutes' drive from the cubical Kaaba Shrine.
Alsouq Alsagheer 440 bus stop is located merely 250 metres away.
Rooms
There are 1636 rooms at the Swissotel Al Maqam Mecca, each of them has air conditioning, as well as entertainment amenities such as a flat-screen TV with satellite channels. The rooms include a private bathroom. For more comfort, hairdryers and bath sheets, along with a separate toilet and a shower are provided.
Eat & Drink
Discover all the flavours of Mecca in the à la carte restaurant, where you can taste international delicacies. Simit Sarayi serves Turkish cuisine and is located just around the corner from Swissotel Al Maqam Makkah hotel.
“This hotel distinguishes itself with views of the Kaaba, and its location within the Abraj Al Bait complex simplifies access to Masjid Al Haram and on-site shopping. Vast dining options accommodate large groups, while guest rooms provide comforts with twenty-four hour room service. I think it's a practical choice for families and pilgrims prioritizing convenience and proximity to holy sites.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Classic Quadruple Room Partial Haram View2 persons34 m²4 Single bedsAir conditioningShowerroom details
- Classic Quadruple Room2 persons34 m²4 Single bedsAir conditioningShowerroom details
- Classic Quadruple Room Partial Kaaba View2 persons34 m²4 Single bedsAir conditioningShowerroom details
Show all rooms
Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Swissotel Al Maqam Makkah offers a delightful culinary experience featuring international flavors in two exquisite dining venues. Guests can enjoy the vibrant atmosphere of Al Khairat restaurant and unwind at the serene Masharif tea lounge, both perfect for family gatherings or casual encounters overlooking the holy city.
Al Khairat Restaurant
International and Oriental delicacies
Ambiance
Distinctive setting with a seating lounge that fosters a calm and relaxed atmosphere, accommodating up to 8 guests for intimate dining.
Key Offerings
An array of classic culinary treats suitable for all occasions, perfect for family dinners or quick lunches.
Reservation
Recommended for larger groups due to limited seating.
Open for breakfast, lunch, and dinner
Masharif Tea Lounge
Casual dining with an emphasis on light bites and refreshing beverages
Ambiance
Welcoming lounge overlooking the holy city, perfect for relaxing conversations or a serene break.
Key Offerings
A fine selection of teas and light refreshments, ideal for unwinding after a long day of exploration.
Reservation
No reservations needed.
Hours vary
Swissotel Al Maqam Makkah Location
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, 21955,
Map view
City landmarks
Mosque
Masjid al-Haram
5.23 km
Landmark
UmrahLimo
650 m
Landmark
Kaaba
5.38 km
Landmark
Abu Kubais
1.07 km
Landmark
Saqqaf Palace
2.54 km
Museum
Al-Zaher Palace Museum
3.39 km
Landmark
Raffles Spa
3.14 km
Landmark
Zamzam Well
5.42 km
Landmark
Grand Mosque
5.07 km
Landmark
Black Stone
5.38 km
Landmark
Safa and Marwa
5.13 km
Landmark
Bay'ah Mosque
4.36 km
Landmark
Masjid Taneem
5.33 km
Landmark
Miqot makani
4.83 km
Landmark
Al Salam Gate
5.24 km
Landmark
Al Safa
5.18 km
Landmark
Safa Hill
5.2 km
Landmark
Bab Al Umrah
5.46 km
Cemetery
Jannat Al Muallaa Cemetery
5.84 km
Nearby
First Ring Rd
Abraj Al Bait Mall
160 m
Clock Tower Museum
160 m
MeccaSaudi Arabia
The Abraj Al-Bait Towers
330 m
Restaurants
Simit Sarayi
20 m
Ajyad Street Abraj Albait First Floor
Smash Burger
3.77 km
Abraj Al-bait
Cafe' Cino
2.99 km
Makkah Millennium Hotel Ibrahim Al Khalil street.
KFC
3.14 km
Ibrahim Al Khalil Road Jabal Omar
Five Guys
3.06 km
Conrad Hotel Ibrahim Al Khalil Road
Zamzam Lobby Lounge
2.92 km
Makkah
The Oasis
3.15 km
Ibrahim Al Khalil Street Jabal Omar
paradise restaurant
3.97 km
Ajyad
Al Shorfa
4.3 km
King Abdul Aziz Gate
Explore Mecca
Nearby Activities and Dining
Abraj Al Bait Mall
2 minutes' walk
A premier shopping destination featuring various brands, dining options, and entertainment facilities just steps from your hotel.
Clock Tower Museum
2 minutes' walk
Showcasing the history of Makkah, this museum features artifacts and exhibits focused on the Islamic heritage and the Clock Tower.
Saqqaf Palace
10 minutes' drive
An impressive historical site featuring traditional architecture and rich cultural significance in the heart of Makkah.
Zamzam Well
65 minutes walking
A holy well that holds historical significance in Islam, offering visitors a chance to experience its spiritual ambiance.
UmrahLimo
10 minutes' walk
Luxury transportation service for Umrah pilgrims, providing easy access to holy sites and comfortable travel arrangements.
Raffles Spa
40 minutes' walk
A serene wellness retreat offering massages and treatments, perfect for relaxation after a busy day exploring Makkah.
Simit Sarayi
1 minute' walk
A cozy café known for its delicious Turkish pastries and sandwiches, ideal for a quick snack or light meal.
Al-Qasr Restaurant
10 minutes' drive
Offers a variety of authentic Middle Eastern dishes in an elegant setting, perfect for family and group dining.
Abraj Al Bait Towers
4 minutes' walk
An iconic landmark with spectacular views and cultural exhibits, a great spot for families and photographers alike.
KFC
40 minutes' walk
A family-friendly fast-food venue known for its fried chicken and casual dining atmosphere.
Getting around
Curious about special pre-booking offers?
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of SAR 320.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Urdu
Number of floors:
47
Number of rooms:
1636
Former name
swissotel al maqam - tower f
Reviews and Ratings
Insights and feedback shared by past guests
Show more
Pros
Friendly staff
Prime location
Elegant design
Fast checkout
Full Kaaba view
Cons
Electricity shortage
Slow room service
Small washroom
Guest reviewsbased on 4 reviews
Single
Classic Twin Room City View
3 nights in November 2025
|
Reviewed: February 10, 2026
8.7/10
convenient and comfortable stay
convenient location short walk digital key smooth checkout
i found the location convenient. it was only a short walk to the haram (very important for prayer times). the room was clean, and i especially appreciated the digital key feature. checkout was also smooth, which saved a lot of time.
the elevators were somewhat busy, which sometimes caused a slight delay in getting to the ground floor (particularly during peak prayer times).
Dining
9/10
the breakfast buffet included many options. i found numerous items to choose (a good spread). the variety ensured there was something for everyone.
Service
9/10
the staff provided prompt room service. i appreciated their responsiveness to requests (like extra water). housekeeping kept my room very clean.
Rooms
8/10
the room had a good view. it included all necessary amenities (such as a mini-fridge). the bed was comfortable, and the overall ambiance was relaxing, helping me unwind after long days.
0 Helpful
|
Family with children
Junior Suite City View
3 nights in November 2025
|
Reviewed: January 28, 2026
7/10
quick check-in smooth check-in cute concierge friendly concierge arabic coffee surprise gift first aid basic service blood pressure monitor medical equipment medical assistance unavailable help
I appreciated the quick check-in. It was really smooth. The concierge service by Ibrahim KSA was especially cute. Bashaer surprised us with sweets and Arabic coffee. It was a kind gesture.
The hotel did not have basic first aid services available, I found that surprising. They did not even have a blood pressure monitor. When my daughter fainted, the staff informed me that no medical assistance or equipment was accessible.
0 Helpful
Single
Classic Twin Room
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10
spacious room athan sound quick service
the room was spacious. i loved hearing the athan and salaah directly in my room. service was quick whenever i needed something.
the hotel was super busy , breakfast options were basic.
0 Helpful
Alex from United Kingdom
Family with children
Junior Suite City View
5 nights in November 2025
|
Reviewed: November 27, 2025
6/10
acceptable hotel
amazing location efficient staff elevators system dated hotel missing first aid medical assistance
the hotel location was close to the haram, and that was good. eiman from reception was really good i saw. she proceeded with early check-in without me even asking her for it. splitting elevators into two sets for levels 1-25 and levels 26-48, this is genius i tell you. it cuts waiting times drastically.
the hotel is very dated i think. also, the hotel does not provide basic first aid services it appear. there was not even a blood pressure monitor available, what a pity. my daughter fainted here but the hotel have no medical assistances to offer. unbelievable!
0 Helpful
Show more reviews
FAQs
About Swissotel Al Maqam Makkah
How far is Swissotel Al Maqam Makkah from the nearest airport?
The hotel is 100 km from King Abdulaziz International Airport.
Is parking available at Swissotel Al Maqam Makkah?
Public parking is available on-site for 250 SAR per day.
What are the dining options at Swissotel Al Maqam Makkah?
On-site dining is provided at the Al Khairat restaurant and the Masharif tea lounge, featuring international and oriental cuisines.
What amenities are included in the rooms at Swissotel Al Maqam Makkah?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and coffee/tea making facilities.
What languages do the staff at Swissotel Al Maqam Makkah speak?
The staff are multilingual, proficient in English and Arabic.
What notable landmarks are near Swissotel Al Maqam Makkah?
The hotel is located near Masjid Al Haram, Jabal Al-Nour, and Jabal Thawr.
How can guests access Masjid Al Haram from Swissotel Al Maqam Makkah?
The hotel has direct access to Masjid Al Haram from Ibrahim Al-Khalil street and Tunnel entrance in B2.
What is the nearest public transport option from Swissotel Al Maqam Makkah?
The nearest bus stop is Ajyad 2, located about a 5-minute walk away.
Does Swissotel Al Maqam Makkah offer breakfast?
Breakfast is available for an additional charge of 65 SAR.
What type of environment does Swissotel Al Maqam Makkah provide?
The hotel features a family-friendly and luxury atmosphere suitable for Muslim pilgrims.
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